Terms of Service for Ask Ainstein

Welcome to Ask Ainstein! By accessing or using our platform, you agree to these Terms of Service (“Terms”). Please read them carefully, as they govern your use of our website and app. If you do not agree to these Terms, please do not use our services.

Acceptance of Terms

By creating an account or otherwise accessing our services, you accept and agree to be bound by these Terms, our Privacy Policy, and any additional guidelines we provide.

Eligibility

Ask Ainstein is designed for students, educators, and parents. Users under the age of 13 must have parental or guardian consent to use the platform. If you are using Ask Ainstein on behalf of a school or institution, you confirm that you are authorized to do so.

Account Creation and Responsibilities

• Account Information: You agree to provide accurate and up-to-date information when creating an account. Using false information or impersonating another individual or entity is prohibited.
• Account Security: You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized use of your account, please notify us immediately.
• Use of Account: You are responsible for all activity on your account and agree to use Ask Ainstein only for lawful, educational purposes.
• Consent for Email Communication: By creating an account, you consent to receive necessary, service-related emails. For promotional or marketing emails, affirmative consent will be obtained separately, and you may opt-out at any time.

User Conduct

• Prohibited Activities: You agree not to:
  • Engage in any illegal or harmful activity while using our platform.
  • Attempt to disrupt or hack the platform, including unauthorized access to other accounts.
  • Use our platform to distribute malware, spam, or harmful content.
• Respectful Interaction: We encourage respectful and constructive interaction within Ask Ainstein. Any form of harassment, bullying, or inappropriate language is not tolerated.

Intellectual Property

• Ownership: Ask Ainstein owns all rights, title, and interest in the platform and its content, including text, graphics, logos, and software.
• License to Use: We grant you a limited, non-exclusive, non-transferable license to access and use our platform for personal and educational purposes.
• User Content: By uploading content (e.g., questions, answers, quiz materials) to Ask Ainstein, you grant us a license to use, reproduce, and display this content solely for providing and improving our services. You retain ownership of all your original content.

Third-Party Services

Ask Ainstein integrates with trusted third-party services, including but not limited to authentication providers (such as Google SSO and Microsoft Authentication) and cloud storage providers (e.g., AWS). For email communication, we may use multiple third-party processors, such as Twilio SendGrid and other compliant providers, to send notifications and service-related messages. We strive to partner only with providers that adhere to data protection and privacy standards. Please review each third party’s terms and privacy policies as they will apply to your use of these services within our platform.

Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and safeguard your personal data, including your choices related to email communications.

Disclaimers and Limitation of Liability

• Educational Purpose: Ask Ainstein is designed as an educational resource and does not guarantee any specific learning outcomes.
• No Warranty: We provide the platform "as is" without warranties of any kind, whether express or implied. We do not guarantee uninterrupted or error-free use of the platform.
• Limitation of Liability: To the maximum extent permitted by law, Ask Ainstein and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the platform.

Termination of Use

We reserve the right to suspend or terminate your account if you violate these Terms or if we determine, at our discretion, that your use of the platform poses a risk to others. You may also terminate your account at any time by contacting our support team. Upon termination, all non-transactional email communications from us will cease.

Changes to These Terms

Ask Ainstein may modify these Terms periodically to reflect updates in our services or changes in the law. We will notify users of any significant changes through email or in-app notifications. Continued use of the platform after updates signifies your acceptance of the revised Terms.

Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Telangana, India. Any disputes arising from these Terms or your use of Ask Ainstein will be resolved through mediation or arbitration, unless otherwise required by law.